Customer Service

With nature of semiconductor testing being service-oriented, our staff is motivated to provide the highest level of service to our clients. A section of our Strategic Vision reads “all clients will receive personalized, technically superior solutions to their qualification-reliability testing and analytical services requirements that are fast and cost-effective."   At Silicon Cert Laboratories, we strive to meet this goal.

As a means to provide excellent solutions to our clients, we have identified several deliverables to drive our business model.   By following these items, we ensure each customer that we will "deliver" the highest quality service at a cost effective price.

 

         Certificates and Reports                                                           

         Certificates and Reports

                                                        

 

               Communications                     

               Communications

                    

                      Quality System                                                     

                      Quality System

                                                    

       Quotation Turn-Around                  

       Quotation Turn-Around