Quality of service, whether insuring that all client requirements have been properly captured, feeding back results or recommendations, or commencing to begin a test “off-hours” because of an urgent client need, is the foundation of Silicon Cert Laboratories’ operating philosophy. Our quality system is the driving force behind SCL’s overall operations. With the majority of our professional and non-professional staff having had years of experience working for AT&T Microelectronics/Lucent Technologies/Agere Systems/Bell Labs, we have a keen understanding and appreciation of how quality directly translates into our daily activities. After all, Dr. W. Edwards Deming and Bonnie Small are part of our direct lineage!
Silicon Cert Laboratories’ quality system is a thoroughly documented yet concise system which has held up to rigorous audits as performed by DNV (ISO 9001:2008), A2LA (ISO 17025:2005), and DSCC (to MIL-STD-883 test methods). Documentation within the system includes manufacturing layouts, shop instructions, the storage and control of customer-owned product while at SCL, the calibration of equipment, and most other facets of our operation.
Today’s complex business environment demands documentation to be both traceable and accurate. Silicon Cert Laboratories’ quality system has proven to be among the “best-in-class” in meeting this challenge.